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Contract Shop Management
  Software Solutions: Contract Shop Management
Wabtec Global Services’ Contract Shop Management (CSM)
  system helps freight car owners reduce the amount of time their cars spend at contract shops by determining the best facility to repair damaged cars and by tracking the cars arrival. The application automates car and estimate tracking notification, and decreases the amount of time required to view and approve contractor estimates. The process not only reduces time spent generating, validating and pricing repair estimates, it ensures that estimates and the amount to be paid are valid.

Click here to download an information sheet on our contract repair system that is suitable for printout.
    Capabilities:   Benefits:
   
  • The ability to establish a rating for each contract repair shop based on reputation, performance and billing rate.
  • Automatic review of submitted estimates to ensure that repairs follow AAR rules.
  • The ability to review estimates, approve repairs by detail line, enter comments, request use of owner’s material or reject the estimate.
   
  • Automated quality processing
  • Reduction in time spent:
        - Determining car disposition
        - Reviewing estimates
        - Reviewing final invoices
  • Car tracking as it is moved to the shop and released
  • Determination of non-billable repairs based on leased car agreements and responsibility
 
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